Effective Date: May 15, 2026

This Privacy Policy applies to all users of pinchestimating.com, pinchestimating.net, and all related services operated by Tool Tackle LLC DBA Pinch Estimating (“Pinch Estimating,” “Company,” “we,” “our,” or “us”).

1. Information We Collect

We may collect information you voluntarily provide to us including:

• Name
• Business name
• Email address
• Phone number
• Billing information
• Project plans and specifications
• Construction drawings
• Uploaded documents and files
• Freelance estimator applications
• Subscription information
• Communication records
• Account credentials

We may also automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Usage behavior
• Cookies and tracking data
• Website analytics
• Session activity
• Referral URLs
• Advertising interactions

2. How We Use Your Information

We may use your information to:

• Provide estimating services
• Process subscriptions and payments
• Manage recurring billing through PayWhirl and payment providers
• Respond to customer inquiries
• Review freelance estimator applications
• Provide downloadable products
• Improve website functionality
• Analyze traffic and usage trends
• Prevent fraud and abuse
• Send transactional communications
• Send administrative notices
• Provide support and customer service
• Comply with legal obligations

3. Payment Processing & Subscriptions

Subscription and payment services may be processed through third-party providers including PayWhirl and related payment gateways.

We do not directly store full payment card details on our servers unless explicitly stated. Payment information may be securely processed by third-party payment processors.

By purchasing subscriptions or services, you authorize recurring billing according to your selected plan terms.

4. Freelance Estimator Information

Information submitted through freelance estimator opportunities at pinchestimating.net may include:

• Trade specialties
• Experience history
• Portfolio examples
• Availability information
• Resume details
• Licensing information
• Insurance information

We may review, organize, and internally evaluate this information for contractor marketplace and freelance opportunity purposes.

5. Uploaded Plans, Drawings & Project Files

We take reasonable steps to protect submitted project information; however, no electronic transmission or storage system can be guaranteed 100% secure.

Users are responsible for ensuring they have authority to share any uploaded materials.

6. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, pixels, and tracking technologies to improve user experience and marketing performance.

These technologies may be used to:

• Remember user preferences
• Analyze website traffic
• Track conversions
• Measure advertising performance
• Improve platform functionality
• Support remarketing campaigns

You may disable cookies through your browser settings; however, certain website functions may become limited.

7. Third-Party Services

We may utilize third-party services including:

• PayWhirl
• Payment processors
• Email marketing providers
• CRM systems
• Analytics platforms
• Advertising networks
• Cloud storage providers
• Hosting services
• Automation tools

These third-party services may independently collect information according to their own privacy policies.

8. Data Sharing & Disclosure

We do not sell your personal information.

We may disclose information when necessary to:

• Provide requested services
• Process payments
• Comply with legal obligations
• Protect our legal rights
• Prevent fraud or abuse
• Enforce our Terms of Service
• Respond to lawful requests

9. Data Security

We implement commercially reasonable security measures intended to help protect user information.

However, no system can guarantee absolute security. Users acknowledge that online transmissions carry inherent risks.

10. Data Retention

We may retain information for operational, legal, accounting, security, backup, and compliance purposes.

We reserve the right to retain archived communications, estimate files, invoices, and transaction records where reasonably necessary.

11. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

12. User Rights

Depending on your jurisdiction, you may have rights to:

• Request access to your data
• Request corrections
• Request deletion of information
• Withdraw consent
• Opt out of marketing communications

Requests may be submitted to legal@pinchestimating.com.

13. Email Communications

By submitting your information through our website, you consent to receiving:

• Estimate-related emails
• Service communications
• Subscription notices
• Billing reminders
• Support communications
• Administrative updates
• Optional promotional communications

You may unsubscribe from promotional emails at any time, though transactional communications may still be sent when necessary.

14. External Links

Our websites may contain links to third-party websites and platforms.

We are not responsible for the privacy practices, content, or security of external websites.

15. California & International Users

Users accessing our services from outside the United States acknowledge that information may be transferred to and processed within the United States.

California residents may have additional privacy rights under applicable law.

16. Modifications to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice.

Updated versions become effective immediately upon posting to our website.

17. Contact Information